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The failure that looks like success

The Better Translate team ·

The dangerous failure in menu translation is not a garbled line. It is a line that never appears.

These numbers come from our own menu benchmark: five real photographed menus, run through candidate models under the same conditions. It is a model-selection test, not a statement about what any given request uses today.

On our test menus, the best configuration kept 93% of the add-ons: toppings, course components, the small print under a dish that says what comes with it. Another kept 22% at low effort and 60% at high.

Why that is worse than it sounds

It did not mangle them. It dropped them. There is no half-translated line to squint at, no obvious mistake. The menu comes back looking clean and correct, and the thing you would have ordered is simply not on it.

A wrong translation announces itself. A missing one does not. You cannot ask about a dish you were never shown, and you have no way to know the list is short.

What we do about it

The general version

When you are evaluating anything that summarises or extracts, ask what it does with the parts it is unsure about. Dropping them scores well on every quality measure that only looks at the output. It is also the failure mode that a person is least able to catch.

— Better Translate Team

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